Frequently Asked Questions

What age is the sleeping bag suitable for?

Our baby sleeping bag is designed for toddlers and young children approximately 1–3 years old.

Is the sleeping bag warm enough for winter?

Yes. The sleeping bag features a soft flannel lining and thick insulated filling designed to provide warmth and comfort during cold weather.

Can it be used in a stroller?

Absolutely. It is specifically designed for strollers, prams, and outdoor walks, helping keep your little one warm and protected.

Is the sleeping bag machine washable?

Yes. We recommend washing on a gentle cycle and allowing it to air dry for best results.

What materials are used?

The outer layer is made from a cotton blend, while the interior features a soft flannel lining with thick cotton padding for added warmth.

Do you offer free shipping?

We periodically offer free shipping promotions. Shipping availability and costs are displayed at checkout.

How long does shipping take?

Most orders are delivered within 7–15 business days, depending on your location.

Can I track my order?

Yes. Once your order has been shipped, you will receive a tracking number via email.

Can I return my order?

Unused items in their original condition may be eligible for return according to our Return & Refund Policy.

Are opened or used items eligible for return?

No. For hygiene and safety reasons, items that have been opened, used, washed, damaged, or marked as final sale cannot be returned or exchanged.

Is checkout secure?

Yes. We use secure payment processing and encrypted checkout technology to protect your personal and payment information.

How can I contact PolarBaby?

You can contact our customer support team anytime at:

Email: shoppolarbaby@hotmail.com