Shipping policy

Shipping Policy

Last updated: May 27, 2026

At PolarBaby, we are committed to providing a smooth and reliable shipping experience for our customers worldwide.

Processing Time

Orders are typically processed within 1–5 business days after payment confirmation. During high-demand periods, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times vary depending on your location:

United States: 7–21 business days
Canada: 7–21 business days
Europe: 7–21 business days
Australia & New Zealand: 8–21 business days
Other International Locations: 10–25 business days

Please note that shipping times are estimates and may vary due to customs processing, carrier delays, holidays, weather conditions, or other factors outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

From time to time, we may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Tracking updates may take several days to appear depending on the shipping carrier.

Incorrect Addresses

Please ensure that your shipping address is correct before completing your purchase. PolarBaby is not responsible for orders shipped to incorrectly provided addresses.

If you notice an error in your shipping information, contact us as soon as possible at shoppolarbaby@hotmail.com

Lost or Delayed Packages

We are not responsible for delays caused by shipping carriers, customs clearance, or circumstances beyond our control. However, if your package appears lost, please contact us and we will do our best to assist you.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations. These charges are the responsibility of the customer.